Shares in Bath-based digital supply chain management firm Actual Experience leapt by more than 10% yesterday after it announced it had won a contract with a division of US broadband and telecommunications giant Verizon.
Actual Experience, which improves digital supply chains for major firms through leading-edge analytics, is to supply services to Verizon Enterprise Solutions – Verizon’s business communications arm – ahead of the launch later this year of a new global managed networking services portfolio.
No financial details of the deal were given but the announcement triggered a 10.6% jump in Actual Experience’s share price to 260p – its highest since the firm floated on the London Stock Exchange’s AIM market in February last year. 
Verizon Enterprise Solutions VP, enterprise networking and innovation, Shawn Hakl, said: “Actual Experience provides an innovative, cost effective way of defining and managing the end-user experience. We look forward to introducing this new capability to our clients later this year.”
Actual Experience CEO Dave Page, pictured, added: “We’re delighted that Verizon, one of the best known managed networking services brands in the world, will be utilising our technology to enhance their customers’ experience.”
Actual Experience, based at The Tramshed, emerged from research conducted at Queen Mary’s School of Electronic Engineering and Computer Science and has since become the market leader in advanced analytics for managing digital business quality.
The firm says its pioneering products can bring about a step change in efficiency and an end to glitches that dog digital platforms such as buffering and poor internet connections.
