IT company Systemagic, which has offices in Bath and Trowbridge, has helped local construction firm Halsall improve efficiency by overcoming poor communication links between its head office and building sites.
At any one time Halsall, which works mainly in the residential, health and education sectors, can be operating on up to 15 sites – some in remote areas. Site locations also change frequently as projects finish and new ones start.
Systemagic has been working with Halsall, whose head office is at Peasedown St John, since June last year.
Systemagic managing director James Eades said: “Halsall was a company frustrated by the fact their remote sites were sometimes unable to connect back into head office to access emails and files. One of the reasons for this was extremely slow broadband.”
Staff at Systemagic resolved the problem by installing a superfast fibre optic broadband line direct to Halsall’s premises, giving extremely fast and reliable internet access.
James said: “This is a real example of how taking a more strategic view of a business’s technology requirements can make a significant difference to performance.”
Halsall’s new business and marketing manager Carol Heneghan said working with Systemagic was transforming the business.
“Systemagic came up with a solution to increase our connectivity across multiple sites. Already the speed of connection has been brilliant. Everyone in the business is benefiting from the improvement in speed and connectivity.
“The business has grown considerably over the last year and our ambition is continue the growth and improve our customer service experience.” She said this would be achieved through improved business and IT strategies and by working towards the ISO 9000 accreditation.
Pictured: Systemagic IT support technician Nathan Painter, who is working with Halsall
